Frequently Asked Questions
Everything you need to know about finding your perfect gown.
How do I choose the correct size for my gown?
Since formal wear often runs smaller than daily apparel, we recommend checking our size chart for each specific designer and taking professional measurements of your bust, waist, and hips.
What is your return policy for formal dresses?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that a restocking fee may apply to ensure the delicate handling of luxury fabrics.
How long does shipping take for special occasion wear?
Standard shipping typically takes 5-7 business days. For time-sensitive events, we offer expedited shipping options at checkout to ensure your gown arrives well before your occasion.
Can I request alterations through your store?
Currently, we do not offer in-house alterations. We recommend contacting a local professional tailor to ensure the perfect fit for your specific body type and height.
Are the colors shown on the website accurate?
We strive to display our products as accurately as possible; however, colors may vary slightly depending on your monitor settings and the lighting used during professional photography.
Do you offer international shipping?
Yes, we ship our formal collections worldwide. International delivery times and shipping costs vary by destination and will be calculated during the checkout process.